At Park N Cruise LLC, we are committed to protecting the privacy of our customers and users. This Privacy Policy describes how we collect, use, disclose, and protect the personal information we obtain when you use our cruise parking and shuttle services in Miami.
1. Information We Collect
We may collect personal information about you in various ways, including:
- Contact and Booking Information: When you make a reservation, we may collect your name, email address, phone number, mailing address, vehicle information (make, model, license plate), cruise dates and details, and any other information necessary to complete your booking.
- Payment Information: We collect information related to your payment method, such as credit/debit card type, expiration date, and security code. This information is securely processed through our payment providers, and we do not permanently store it on our servers.
- Website and Service Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, operating system, pages visited, time spent, and other usage data. This is done through cookies and similar technologies.
- Communications: We may record communications you have with us, including emails and phone calls, to improve our customer service and for record-keeping purposes.
2. How We Use Your Information
We use the collected information for the following purposes:
- Process Reservations and Services: To manage your parking reservations, coordinate shuttle services to the port, and provide the requested services.
- Communication: To send you booking confirmations, service updates, important information about your trip, and respond to your inquiries.
- Service Improvement: To better understand our customers’ needs and improve the quality of our services, our website, and the overall user experience.
- Marketing and Promotions: With your consent, we may send you special offers, news, and promotions related to Park N Cruise LLC. You can opt out of these communications at any time.
- Legal Compliance and Security: To comply with our legal obligations, prevent fraud, protect our rights, and ensure the safety of our customers and property.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With external vendors who help us operate our business, such as payment processors, transportation services, IT services, and data analytics providers. These providers are contractually obligated to protect your information and use it only for the purposes for which it was provided.
- Legal Compliance: When required by law or in response to valid legal processes, such as a court order or subpoena.
- Business Transfers: In the event of a merger, acquisition, asset sale, or reorganization, your personal information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to collect information about your browsing. Cookies are small text files stored on your device. We use cookies to:
- Remember your preferences and improve your experience on our website.
- Analyze website usage and make improvements.
- Target relevant advertising.
You can configure your browser to warn you before accepting cookies or to reject them entirely. However, some functions of our website may not work correctly if you disable cookies.
5. Your Privacy Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Request the correction of any inaccurate or incomplete personal information.
- Erasure: Request the deletion of your personal information under certain conditions.
- Objection or Restriction: Object to the processing of your personal information or request the restriction of its processing.
- Portability: Request that we provide you with your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us through the “Contact Us” section below.
6. Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet data transmission or electronic storage system is 100% secure.
7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend that you review the privacy policies of any third-party websites you visit.
8. Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can delete that information.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. We will post the revised policy on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. CONTACT US
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Park N Cruise
1634 N Bayshore Drive Sea Isle Marina Miami, FL 33132
Email: support@parkncruise.us
Phone: +1 305-928-5462