1. CANCELLATION POLICY
All cancellation requests must be made via email to info@parkncruise.us
- Cancellations must be requested within the first 24 hours after making the reservation
- Reservations canceled after 24 hours will not be refunded
- Unused parking reservations, whether intentional or not, will NOT be refunded
- Not being able to find the facility on the day of your trip will not be considered a valid reason for cancellation
CHARGES AND PROCESS:
- All reservation cancellations are subject to a $10.00 Cancellation Fee
- Same-day cancellation requests must be sent via email to info@parkncruise.us
- You will receive a cancellation confirmation within 1-2 business days
2. IMPORTANT RULES AND RESPONSIBILITIES
REGISTRATION AND VEHICLE:
- Proper registration upon arrival is mandatory
- Vehicle license plate must exactly match the one registered in the reservation
- Failure to comply may result in fines or vehicle towing
- Any fines or towing costs will be the exclusive responsibility of the customer
PARKING:
- Vehicles must be parked only in designated areas
- Parking in unauthorized areas will result in vehicle towing
- Towing costs due to improper parking will be the customer’s responsibility
3. LIABILITY DISCLAIMER
- Park N Cruise operates as a self-parking facility
- We are not responsible for damage or theft once the customer leaves the premises
- We are not responsible for items left inside vehicles
- Any damage claims must be reported before leaving the facility
- Claims for damages will not be accepted once the vehicle has left the premises
4. SHUTTLE SERVICE
- Shuttle service is a free complimentary and optional service
- Maximum of 4 passengers per vehicle will be shuttled to the port
- Additional passengers must be dropped off at the port prior to arriving at our facilities
- NO refunds will be issued due to shuttle service issues
5. PARKING SPACES
- We offer both covered and uncovered spaces, subject to availability
- Space assignment is on a first-come, first-served basis
- We do not guarantee specific types of parking spaces
6. JURISDICTION
- These terms are governed by the laws of the State of Florida
- Any disputes will be resolved in the courts of Florida
7. MODIFICATIONS
- Park N Cruise reserves the right to modify these terms at any time
- The most current version of the terms will supersede all previous versions
8. CONTACT US
Park N Cruise
1634 N Bayshore Drive Sea Isle Marina Miami, FL 33132
Email: support@parkncruise.us
Phone: +1 305-928-5462
This constitutes the entire agreement between customers and Park N Cruise regarding our parking services. By making a reservation or using our facilities, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.